24/7 Client Intake & Screening: Automatically answers calls, qualifies leads based on your criteria (e.g., practice area, location, urgency), and gathers essential initial information.
Intelligent FAQ Answering: Provides instant, accurate answers to common client questions about your firm, practice areas, fees (general, not specific advice), and processes, reducing call volume for your staff.
Seamless Appointment Scheduling: Integrates directly with your firm’s calendar to book consultations for qualified leads, sending automated reminders.
Lead Nurturing & Follow-up: Can initiate outbound calls or trigger SMS/email follow-ups for prospects who didn’t convert initially.
Multilingual Support: Communicate with a diverse client base in their preferred language.
Call Routing & Transfer: For complex or urgent matters, the AI can seamlessly transfer calls to a human attorney or paralegal.
Detailed Call Logs & Transcriptions: Provides comprehensive records of every conversation, including AI-generated summaries and sentiment analysis, for easy review and compliance.
CRM Integration: Automatically pushes lead information and call data into your existing Client Relationship Management (CRM) system (e.g., Clio Grow, Salesforce, HubSpot).