Chatbots

Chatbots for Legal Consultations

Expert Chatbots for Legal Consultations – AI Chatbot Assistants

AI For Lawyers, Chatbots /

Custom Chatbots for Lawyers – The Modern Day Legal Assistant Are you looking for a modern solution to simplify your legal matters? Discover the power of expert chatbots for legal consultations. These AI-powered virtual lawyers provide automated legal advice, delivering immediate responses and automating routine tasks. With the ability to simulate conversations, chatbots are revolutionizing the way legal assistance is provided. Expert chatbots offer a modern solution for legal consultations, providing convenience and efficiency. Chatbots use artificial intelligence to simulate conversations and automate routine tasks. Combining live chat and chatbots maximizes the benefits, allowing for real-time interaction and efficiency. Chatbots can assist with client communication, legal research, document creation, and more. Ethical considerations include ensuring data privacy and disclosing that the chatbot is not human. Get a Custom Legal Chatbot for your Law Firm (LegalBOT) AI Automations for Law Firms Legal Custom Chatbot for Lawyers ChatGPT Guide for Attorneys Setup free Phone call consultation on AI for Law Firms Why Choose Chatbots for Legal Consultations? Virtual legal assistance has never been easier. Discover why chatbots are the ideal choice for automated legal consultations. Expert chatbots are emerging as a modern solution for legal consultations, providing immediate responses and automating routine tasks. Live chat allows for real-time, human-to-human interaction, while chatbots use artificial intelligence to simulate conversations with website visitors. Benefits of Chatbots Challenges of Chatbots Convenience Availability 24/7 Scalability Improved customer support Limited responses Pre-defined paths Potential confusion with spelling or grammar errors It is recommended to use a combination of live chat and chatbots to maximize the benefits. By integrating the efficiency of chatbots with the personal touch of live chat, legal firms can provide a seamless and comprehensive experience for their clients. Legal chatbots have a wide range of applications, including client communication, intake, legal research, document creation, time tracking, due diligence, lead generation, and qualification. They streamline processes, save time, and enhance productivity. Ethical considerations in using chatbots for legal consultations include maintaining data privacy and ensuring transparency by disclosing that the bot is not human. If you are considering implementing chatbots in your law firm, there are various chatbot providers tailored specifically for the legal industry, such as LawDroid and Chatfuel. Alternatively, you can explore the possibility of building a custom chatbot, although this may require more time and investment. Virtual legal assistance has never been easier. With the benefits they offer and the potential to revolutionize the legal industry, chatbots are undoubtedly the future of automated legal consultations. How Chatbots Work for Legal Consultations Curious about how chatbots function as AI-powered legal advisors? Dive into their inner workings for legal consultations. Chatbots, equipped with artificial intelligence, serve as digital legal advisors by simulating conversations with website visitors. These expert chatbots are revolutionizing the legal field, providing immediate responses and automating routine tasks. By leveraging AI technology, chatbots can analyze questions, provide accurate information, and guide users through legal processes. When a user engages with a chatbot for legal consultations, the chatbot employs natural language processing (NLP) algorithms to understand and interpret the user’s queries. It then retrieves relevant information from its database and formulates a response tailored to the user’s specific needs. This AI capability enables chatbots to provide accurate, reliable legal advice and guidance. In addition to their AI-powered capabilities, chatbots also offer the convenience of 24/7 availability. Users can access legal assistance at any time, eliminating the need to wait for business hours or appointments. This accessibility is particularly advantageous for users facing urgent legal issues or those with busy schedules. However, it’s important to acknowledge the limitations of chatbots. Due to their reliance on pre-defined paths and programmed responses, chatbots may struggle to handle complex or unique legal scenarios. Users must be aware of this and understand that while chatbots excel at providing general legal information, they may not be suitable for intricate legal matters requiring human expertise. Benefits of Chatbots for Legal Consultations Challenges of Chatbots for Legal Consultations Convenience Availability 24/7 Scalability Improved customer support Limited responses Pre-defined paths Potential spelling or grammar errors To maximize the benefits of chatbots while addressing their limitations, a combination of live chat and chatbots is recommended. This approach allows for real-time, human-to-human interaction when necessary, while still utilizing the efficiency and convenience of chatbots. Overall, chatbots are an increasingly valuable tool in legal consultations, streamlining processes, providing immediate assistance, and improving the overall client experience. As technology continues to advance, chatbots will play a significant role in the future of legal services. With the rapid advancement of technology, chatbot platforms like LawDroid, Intaker, and Gideon are transforming the legal industry by providing efficient and accessible legal consultations. These platforms are paving the way for a more client-centric approach, improving customer support, and streamlining routine tasks. By leveraging the capabilities of chatbots, law firms can increase their efficiency, enhance their services, and create a seamless experience for their clients. Benefits and Challenges of Chatbots for Legal Consultations Chatbots for legal consultations offer numerous benefits, but they also come with some challenges. Let’s explore both sides to help you make an informed decision. Benefits: Convenience: Chatbots are available 24/7, allowing clients to seek legal advice whenever they need it, without the limitations of office hours or the need to wait for a lawyer’s response. Availability 24/7: Unlike human lawyers, chatbots can handle multiple conversations simultaneously, ensuring that clients receive immediate attention and minimizing wait times. Scalability: Chatbots can handle large volumes of inquiries without compromising the quality of their responses, making them ideal for law firms dealing with a high number of clients. Improved Customer Support: With quick and accurate responses, chatbots enhance the customer experience by providing valuable information and guiding users through legal processes. Challenges: Limited Responses: Chatbots operate based on pre-defined paths and may struggle to handle complex or unique legal situations, leading to incomplete or inaccurate responses. Pre-defined Paths: Chatbots require clear instructions and pathways for effective communication, which means they may not always understand vague or open-ended queries. Spelling

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Chat GPT Guide for Law Firms in 2024

Chat Service, Chatbots /

Master ChatGPT for Law Firms in 2024 An astounding leap in AI sophistication arose when Chat GPT, an articulate chatbot by OpenAI, achieved a bar-examination-beating score of 297. This milestone underscores the monumental potential of chat gpt for law firms, promising to redefine legal practice as we know it. As you delve into this emerging realm where AI assistance meets jurisprudence, imagine the invaluable hours you could reclaim by streamlining tedious, time-intensive tasks inherent to your profession. Touted for its prowess in enhancing client interactions and streamlining efficiency, Chat GPT stands as a beacon of transformation for legal practitioners ready to embrace the cutting edge of technology. Key Takeaways Discover how Chat GPT can transform the day-to-day operations of your law firm. Learn about the value of AI in bolstering client-attorney interactions. Understand the competitive edge AI provides by improving the efficiency of legal practices. Gain insights on leveraging Chat GPT for enhanced legal research and documentation. Explore the benefits of incorporating AI tools in your strategy to stay ahead in the legal field. Understanding Chat GPT and Its Place in the Legal Industry With the advent of AI technologies, the legal industry is on the cusp of transformation. Leveraging AI chatbots for the legal industry, specifically through platforms such as Chat GPT, law firms are now poised to augment their traditional practices with advanced tech capabilities. Such tools are not only enhancing efficiency but also revolutionizing the ways legal professionals interact with clients and handle routine tasks. The Rise of AI and Chat GPT’s Role in Legal Services AI-powered chat for law firms represents a significant leap towards modernizing client services and optimizing workload management. As legal chatbot solutions become more prevalent, firms are exploring ways to integrate these systems to streamline operations and foster better client engagement. The sophisticated algorithms of natural language processing for lawyers enable Chat GPT to comprehend and process legal terminology, making it an indispensable assistant in a variety of legal contexts. Defining Chat GPT: Capabilities and Functions for Lawyers Your practice can benefit from Chat GPT’s capacity to draft precise legal documentation, summarize cases, and support in-depth research. This AI is built upon a robust language model, which allows it to understand complex legal jargon and produce responses that are coherent and contextually appropriate. The utility of such legal chatbot solutions extends beyond administrative tasks, facilitating improved research quality and responsiveness to client needs. Historical Context: The Evolution of AI Chatbots in Law Reflect on Chat GPT’s evolutionary journey—from a basic conversational AI to a sophisticated tool capable of understanding components of the Uniform Bar Exam. It serves as a testament to the rapid progress of AI capabilities, shaping a new frontier for the legal sector. Your law firm can leverage ai chatbots for the legal industry to not only enhance current practices but to carve out a future where AI and legal expertise collaborate for unprecedented success and client satisfaction. The Competitive Advantage of Chat GPT for Law Firms As legal professionals aim to excel in a competitive market, the adoption of advanced technology such as virtual assistants for law firms and conversational AI for legal services can provide a substantial edge. The integration of AI tools like Chat GPT enables you to streamline a multitude of tasks, from client correspondence to legal document review, creating operational efficiencies previously unattainable. Imagine a tool that not only performs repetitive tasks with precision but also operates around the clock, inviting the potential for enhanced productivity. This is not a distant prospect but a current reality with virtual legal assistants. They are redefining the way client inquiries are handled, how document drafts are created, and the speed with which legal research is conducted. The result? Your firm can now offer responsive, high-quality client service that sets you apart from others in the field. Embracing AI does not replace the unique skills of legal practitioners but instead amplifies their capabilities, allowing them to focus on higher-value tasks that benefit from human expertise and strategic thought. Rapid response to client inquiries ensures higher satisfaction rates. Efficient drafting of documents reduces turnaround times. Detailed legal research is possible in a fraction of the time. By incorporating these sophisticated tools, your firm seizes the advantage in a landscape where those who innovate lead the pack. The utilization of conversational AI can equate to the ability to handle a greater volume of work without compromising on the quality of legal services offered. Traditional Task With Chat GPT Benefit Client intake process Automated by virtual assistant Faster and available 24/7 Document drafting Initial templates created quickly More time for specialized legal work Research for case law Efficient analysis of precedents Accurate preparation for case strategy The true value of integrating Chat GPT within your law firm lies not just in enhancing productivity but also in nurturing the intellectual capital of your legal team. Now, your attorneys can dedicate their expertise to intricate case strategies and nurturing client relationships, truly leveraging the capabilities of advanced AI solutions for a groundbreaking shift in legal service delivery. Chat GPT for Law Firms: A Tool for Legal Innovation The landscape of the legal industry is undergoing a seismic shift as firms eagerly adopt AI technologies to improve operations and fuel growth. Among these innovations, Chat GPT stands out as a versatile tool that promises to transform mundane tasks into automated processes, granting attorneys the liberty to concentrate on more nuanced and strategic work. Automating Routine Tasks: From Client Intake to Legal Drafting With the onset of client intake automation, law firms experience a remarkable increase in efficiency. NLP chatbots for attorneys are at the forefront of this transition, handling initial consultations with ease and precision. Chat GPT-powered systems can ask pertinent questions, gather necessary information, and schedule appointments, all while reducing the time attorneys spend on these routine activities. Initial Consultation Data Collection Appointment Scheduling Follow-up Communication Enhancing Research Capabilities Through NLP Technologies Legal professionals find an indispensable ally in Chat GPT when it

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AI Automations for Attorneys

AI Automations for Attorneys: Enhance Your Legal Practice Today

AI For Lawyers, Chatbots, Content for Lawyers /

Artificial Intelligence Automations for Lawyers Welcome to our article on AI automations for attorneys! At our firm, we understand the importance of staying ahead of the game in the legal industry. That’s why we’re excited to share with you the cutting-edge technology that is transforming the way attorneys practice law. AI automations have the power to revolutionize your legal practice and streamline your workflow. With the help of AI tools, you can improve your efficiency, accuracy, and productivity, all while freeing up time to focus on more strategic tasks. So why not embrace the future of law practice with AI automations? Join us as we explore how AI can transform your legal practice and enhance your client experience. Key Takeaways: AI automations can revolutionize the way attorneys practice law. Cutting-edge technology can enhance efficiency, accuracy, and productivity in legal practice. Embracing AI automations can provide a competitive advantage in the legal industry. Revolutionize Your Legal Practice with AI Automations As legal professionals, we understand the importance of staying ahead of the curve and adopting cutting-edge technologies that can enhance our practice. That’s why we highly recommend AI automations for attorneys. By revolutionizing the way you approach your legal practice, AI can help you save time and increase productivity. Benefits of AI Automations: Examples of AI Tools: Increased Efficiency: AI can automate repetitive tasks, saving you time and freeing you up to focus on more important matters. Automated Document Review: Tools like Kira Systems can analyze contracts and legal documents, identifying key provisions and potential risks. Improved Accuracy: AI can help to eliminate human error, ensuring that your work is always of the highest quality. Legal Research: Tools like ROSS Intelligence can help you to find relevant case law and legal articles quickly and easily. Enhanced Productivity: By streamlining your workflow, AI can help you to get more done in less time. Contract Analysis: Tools like Seal Software can extract important data from contracts, helping you to identify risks and opportunities. As you can see, there are a variety of AI tools and technologies available that can help you revolutionize your legal practice and take it to the next level. By embracing these tools, you’ll be able to save time, improve accuracy, and increase your overall productivity. So why wait? Start exploring the world of AI automations for attorneys today! Streamline Your Workflow with AI Tools As attorneys, our workflow can often be bogged down by repetitive and time-consuming tasks. However, with the use of AI tools, we can streamline our workflow and free up more time for higher-level thinking and client interactions. One useful AI tool for attorneys is document automation. With this tool, we can quickly generate legal documents by inputting relevant information and letting the software do the rest. This saves us time and reduces the risk of errors in document creation. AI Tool Benefits Contract Review Legal professionals can use AI to quickly review contracts and identify potential risks or issues Legal Research AI-powered legal research tools can help attorneys find relevant cases and statutes faster and more accurately Billing and Invoicing AI-powered billing and invoicing software can automate the process of tracking time and generating invoices for clients Another area where AI tools can be useful is in legal research. AI-powered legal research tools can help us find relevant cases and statutes faster and more accurately than traditional research methods. This saves us time and ensures that our legal arguments are based on the most up-to-date and relevant information available. Finally, AI tools can also be used for billing and invoicing. With AI-powered billing and invoicing software, we can automate the process of tracking our time and generating invoices for clients. This makes billing and invoicing faster and more efficient, improving our cash flow and our ability to focus on other important tasks. The use of AI tools in the legal field is still in its infancy, but the potential benefits are clear. By incorporating AI into our workflow, we can save time, reduce errors, and improve the overall quality of our legal practice. With the use of AI tools, we can streamline our workflow and free up more time for higher-level thinking and client interactions. Boost Your Legal Marketing with AI and SEO Services In today’s digital age, having a strong online presence is vital for any law firm looking to attract new clients and stay ahead of the competition. That’s where AI and SEO services come in – cutting-edge tools and techniques that can revolutionize the way attorneys market their services. By optimizing your website for search engines using AI and SEO tactics, you can increase your online visibility and attract more potential clients. These services can help you identify the most effective keywords, improve your website’s ranking on search engines, and target your ideal audience. At Legal Search Marketing, we specialize in providing AI and SEO services for law firms. Our team of experts understands the unique needs of attorneys and can work with you to create a customized plan that fits your specific goals and objectives. With our AI and SEO services, you can: Improve your website’s visibility on search engines Attract more potential clients to your website Gain a competitive edge in the legal industry Enhance your brand reputation and credibility Don’t miss out on the potential benefits of AI and SEO services for your law firm. Contact us today to learn how we can help you boost your legal marketing efforts and reach new heights of success. The Power of AI in the Legal Sector At its core, artificial intelligence (AI) is all about automating repetitive tasks and enhancing productivity. In the legal sector, AI has the potential to revolutionize the way attorneys work, improving efficiency, accuracy, and ultimately, client satisfaction. One area where AI is already making a significant impact is in contract analysis. With machine learning algorithms, attorneys can quickly and accurately review large volumes of contracts, identifying key clauses and potential issues. This not only saves

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Top 5 Uses of Chatbots for Law Firms

Chat Service, Chatbots, Featured Content, Legal Internet Marketing /

Top Reasons Chatbots Work for Attorneys Since the beginning of modern digital era, having live chat features on websites has been vastly engaging for the law firms that are interested in conversions and bringing a special touch to collect leads from their website. And that is where chatbot for attorneys comes in. Chatbot for lawyers is a new evolving technology that solves the present market deficiencies through an intellectual software solution.  The main reason to have a chatbot setup is to not let any potential clients that come to your site just leave without possible leaving their contact info.   If they leave, they are gone. If the chatbot gets them to start chatting and leave the phone and email, then you can contact them and follow up and maybe they become client, thanks to your chatbot! HERE ARE FIVE REASONS CHATBOTS WORK FOR LAW FIRMS 1. Chatbots are 24/7 Assistants that offer ease of access Your Chatbot does not need a break or a vacation like the human workforce.  It works 24/7 to provide the customers with legal help whenever and from wherever they need it. This technology could add a lot to the legal firms’ services making them better, smoother, and more proficient. You can train your chatbot, like you might train someone who is going to handle the live chats.   You can provide answers to a variety of questions your potential clients might have.   You could program the chatbot to give info on each lawyer in the firm, answers to questions about specific practice areas and many other things.   As time goes on, you can learn from the answers you get from people using the chatbot.   The chatbot also learns via Artificial Intelligence and can add new questions people might have.      This is a big difference from a chatbot for facebook, here the chatbot will only give answers that you program, their is no AI in that case. 2. Chatbots Are Quick to Repond to People Chatbots understand natural language questions and are quick to respond with serviceable and supportive legal information in simple English. A user can chat with the chatbot to get whatever information he or she need.  They are also very beneficial for people doing introductory research. Its chief benefits are easiness and accessibility, which means that anybody can find appropriate legal information. The bottom line is that if someone comes to the website after hours or really anytime, it looks good that the firm would have a chatbot setup that can potentially help someone answer a question they might have.    They might just need directions, or want to read your reviews, or want to know if you give a free consultation.       These questions can easily be answered by the BOT, thus taking some burden off whoever else might have to answer these questions. 3. Chabots help collecting data Chatbots come equipped with a tool to gather, study, and optimize the data. By using a chatbot, a legal firm can go through the conversation record to trace and evaluate the engagement process of the users. It helps them in identifying users’ behavior and the potential leads. If the firm knows how often the clients make use the chatbots, what their queries are, and what motivates their continual involvement, it proves to be a very valuable asset, which offers new perspective for the firms and encourages them to enhance their commercial practices. The chatbots can collect a users email address and phone # and email you right away with this valuable info.    You can also go back through the chats and gather info that you might otherwise have no record of. 4. Chatbot for Customer Service & Educational Purposes Chatbots for lawyers can also be used to engage and educate a client. As modern technology, for instance natural language processing helps in developing clients’ online association with legal firms as it converts the one-way communication into a mutual dialogue. It helps the lawyers in demonstrating their expertise and share new and significant content pertaining to the laws and policies of their residing city or country. You can setup the bot so it has a customer service script vs. a lead generation script if your main goal is to provide customer service to the people that visit your lawyer website or blog.   The customer service script is more setup to provide as many answers to potential questions a user might have. 5. Chatbot for possible Lead Generation Chatbots can be used for lead generation by simply engaging the user on the website and getting them to leave their contact info.   Some people might not want to go through hassle of calling a firm or even filling out a contact form, yet some people like the idea of instant satisfaction to a question that is on their mind.    So if the chatbox comes up, they very well might start typing a question they have and then wind up leaving their contact details, as well as describing their legal problem. Looking at it from the outsider’s point of view, chatbots are a win-win situation for both clients and the law firms as they help and improve clients’ engagement while providing a valuable tool for lawyers to generate fresh leads and expand the clients’ base of the firm. In last few years, the chatbot environment has been flourishing in almost all the sectors. Legal expertise and digital revolution give lawyers vital competitive advantages over their competitors and also helps them in bringing in new clients with new cases. When a legal firm starts using chatbots, it sets free the lawyers or human representatives in customer support team from managing everyday repetitive tasks that are time consuming and allowing them to concentrate on more important tasks that are of higher value and effect for the firm. HIRE US TO CREATE A CHATBOT FOR YOUR LEGAL WEBSITE We can help you setup a bot like we have on this website.   Your bot can be

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Setup a Lawyer Chatbot Virtual Assistant

Chat Service, Chatbots, Legal SEO Marketing, Live Chat, SEO Tips, Web Site Tips /

Chatbot Virtual Assistants for Attorneys I wrote about using a chatbot for your legal site over the last month and there are two different types of chatbots.    One is the kind you will use at Facebook with facebook messenger and facebook ads.  THEN the other kind is the virtual assistant kind that is specifically for your website that I am writing about here. REPLACE YOUR LIVE CHAT TODAY LIVE Chat has been the next big thing for awhile now and a LOT of law firms have those chat boxes setup where they have a “Live” agent ready to answer any questions and collect names, phone #s and email lead info.   They are trained on what to say….almost like ROBOTS!  Wait, how about just using a robot, or BOT?  They pretty much do the exact same thing and the Bot here via AI (Artificial Intelligence) can get smarter as it learns and it can suggest new questions and answers to use. SO usually these Live chat services are PRICEY, like a monthly fee and then a per lead fee.  So for every lead they collect, it can be like $20-30 or more. Maybe its less now but I know its a pretty high fee and if you get 10 leads thats awesome, but for $300 over the week?!   Plus a monthly fee and another vendor to deal with. WHAT IS THE SOLUTION? It’s using a Virtual Assistant Chatbot.    Ive tested this out and its a really awesome system.  It allows you to have a chat box come up where your asking the person if they have any questions.  THEN you can have some answer buttons that they can click on, and you can also program the BOT so that it has answers to many different questions.  SO if someone asks the question “Do you give free consultations”, the BOT will respond with YES if you do, along with some info and links to the form.   Then if they ask for directions or hours or anything related to a specific practice area or attorney name, the BOT will have the answer and will try to engage the user and will have the person leave their name, email and phone #. CHATBOT VIRTUAL ASSISTANT FOR LAWYERS Setup this chatbot box on your website so that you can capture users that might otherwise leave.   Here they might click on the chat and wind up leaving an email or phone number, which is a HOT LEAD!  Plus when someone is looking for info, they appreciate it if you make it easier for them.   So you can program the bot here to answer a lot of questions,     You could also do some pay per click marketing and send the user to a landing page that has the chatbox come up to engage them right away and hopefully at least get the contact info.   ALSO another difference with this system vs the facebook chat system, is that YOU can jump in to the chat and take over and answer any questions live with the person.  OR you can leave it to the bot to follow a script and have a big FAQ library.   This makes sense and the thing here is that once this is setup, it works like a charm.   The BOT works 24/7, 365 days and will email any new leads it gets of any new chats. What answers can my Legal Chatbot Agent provide? You can teach your Agent answers on dozens of questions.  The best part of it is that your Virtual Agent includes Self-Learning features that will automatically detect valuable questions for which it has no answers. More about Self-Learning It is quite complex for website owners to find out what visitors look for (in their own words), what questions they have, and what the best answers are, in order to convert. This is exaclty what your Agent will learn for you, i.e. what questions/answers are most important for visitors to turn into leads. The Agent self-learning feature determines this based on analyzing previous chats against lead generation rate.This in turn enables it to identify important question that have no answers.   Your Agent will send you notifications on newly added “questions” for which it is recommended to provide answers.Once new answers are provided, it use them in chats with visitors, and it will measure the impact of the changes on the lead generation rate, and provide new recommendations. Over the course of weeks and months your Virtual Agent becomes smarter and smarter, making it your best skilled salesmen into the art of converting visitors into leads! Give your Legal Bot a Personality! Your Bot doesnt have to be lame!  Make it so it has a big fun personality, while keeping a professional tone as well.    Yet you can make it so it has non robotic answers showing a good sense of humor.   You can even have it suggest a good joke once in awhile.  Clean of course and maybe even a lawyer joke.  The main thing you want your bot to be is SMART and Helpful. If its also funny, well that a triple threat that your not going to get from most human assistants! HIRE US TO CREATE A BOT FOR YOUR LEGAL WEBSITE We can help you setup a bot like we have on this website.   Your bot can be pretty basic where its just collecting basic info from anyone who engages in a chat. It can also be more advanced where you program it with answers to questions related to your firm and practice. —> Fill out online BOT Contact Form —> Chatbot Marketing For Lawyers —> Facebook Messenger Chatbot (Use now)

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Why Chatbots Make Perfect Sense for Lawyers

Chatbots, Facebook, Internet Marketing News, Lawyer Marketing Tips, Legal Internet Marketing /

Chatbots for Lawyers Chatbots are here to stay and I can see why.   They basically are assistants that work 24/7 365 days a year.  They can serve in a customer service function and make it easier for people to find answers they might have.    They also can help generate leads and be used in combination with facebook ads. Chatbots are one of the hottest tech tools on the market today.  Almost every business is looking to use chatbots for customer service. LIVE AGENT CHAT IS DEAD ALSO for a few years now, CHAT has been somewhat of a hot topic in the legal industry.   It seemed that having a LIVE CHAT option available made perfect sense because you could get an overseas person to easily read a script and take down basic contact info, and then pass it along to the law firm,    YET I aways thought that wasnt that great of a solution because Each lead can costs upwards of $30.  As you can imagine, this gets expensive fast.  Paying someone to collect data from prospects 24/7 often becomes too expensive for many law firms to utilize for the long term.  Cost, therefore, is a major drawback when using live agent chat. CHATBOTS MAKE MORE SENSE People are worried about Robots and AI and rightfully so.  When Elon Musk says hes worried about it, you take it serious.    Yet at this level, bots can be very useful and provide a lot of value.      I mean the chatbot can replace the Live Chat system that many law firms have right now.    I mean whats the big deal about a live agent collecting info from a potential client?  They are just reading a script and probably have a worse personality then most bots!  Then they pass on the info to the lawyers, ok and for that firms are being charged a big setup fee, monthly fees and per lead fees? I would say WTF?! SETTING UP CHATBOTS You can setup the chatbot on your facebook page so that when someone trys to message you, the chatbot will take over and have answers to any questions the person might have.  Then you can also set it up on your site in a few different ways, including like I have right now on this site at the top of the page.     You can also setup a landing page where you can send people to engage with your bot, or send someone a link to your bot, OR you can also setup facebook ads and send people to messenger instead of your website. So once the chatbot is setup and programmed to answer questions, you can then connect it to your site and facebook page.  Once its setup, then its ready to work for your 24/7, 365!  There are many advanced things you can do here as well, like collect email info and pass it on to your email program. The language used in a chatbot should be: Short (one or two sentences) Conversational Simple (avoid heavy legal terms if possible) If you’re building answers into your chatbot, make sure you structure them in a way that it is easy for the user to read and understand. Effectively using chatbots on your law firm’s website can help improve the customer experience and save you time and money in the long run. You can also use Chatbots to generate new leads. You can use facebook ads along with facebook messenger to build up leads and usually for much cheaper then Google adwords.   This is a more advanced service, but really just the customer service assistant part of this should be enough to convince any lawyer to utilize a chatbot. Also to replace any live chat system that is setup.    I mean why not instead pay a fraction of the price to have chatbot for your firm that will serve as assistant, as well as possibly a lead generation machine. Contact us today at 630-202-9208 or fill out the contact form below. [Contact_Form_Builder id=”11″]

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Using Chatbots for Your Legal Website

Chat Service, Chatbots, Featured Content, Legal Internet Marketing, Legal SEO Marketing /

What are Chatbots and How Do They Work? A chatbot is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.   It basically is a personal assistant that works 24/7 and has all the answers related to your business. Do you remember when it wasn’t necessary to have a website for your legal practice? When most online boards would scoff at the value of running a Facebook page for your legal practice? Now Gartner is telling us that customers will manage 85% of their relationship with brands without interacting with a human by 2020 and publications like Forbes are saying that chat bots are the cause.    SO it makes sense that you should start using chatbots sooner then later. I’m sure most of you must’ve interacted with a chatbot by now on Facebook Messenger. It is adopted by thousands of companies and becoming more and more popular. A chatbot publishing platform is a medium through which the chatbot can be accessed and used by the users. This is where your chatbot that you create with software like Chatfuel or Manychat, is then accessed on something like facebook messenger. A chat bot development platform, on the other hand is a tool/ application through which one can create a chatbot. Chatbot platform helps you by letting you add more functionality to your bot by creating a flow, machine learning capabilities, API integration etc.     (This is where you would TEACH Your Robot! You would program the robot to have answers to a variety of different questions a potential client might have for you) Chatbots for Lawyers There are a number of reasons people will use chatbots but the main reason might be to provide assistance to anyone looking for help on your site or facebook page.    You can have the chatbot setup so that its the first thing someone sees when visiting your site or facebook page, and then you can have it be helpful and even entertaining.    So the chatbot has to be built or programmed so that it has the answers to any question a potential client might ask.    SO if your a criminal lawyer and someone is looking for help after an arrest, they probably want to get some answers QUICK.  So with the chat feature, you can have it setup so they can easily call you or visit the key pages of your site. Yet you can also provide some easy answers to basic questions.     So this person might have a question about being arrested and what happens next.   The bot can provide the answers and list content about the arrest process.   Then the client might ask about DUI and the bot could respond to specific questions about what is DUI, the penalties, etc. You could also have the bot be a Legal Dictionary and have answers to questions about legal definitions. You could also have the bot answer a number of questions clients might have related to your legal practice.  Like questions about directions, reviews of the lawyers, social accounts of the firm, latest blog posts and info related to the lawyers on the case. I will be testing out all of the different chat platforms and the first one Ive used is Chatfuel.   This is a Free product with a pro version, but it has most of the things you would need for free.  Its easy to use for the most part but takes a little setup.    Manychat is the next and most popular chat program on the market.   Either way you just want something that will allow you to easily create a Chatbot for your law firm and program it to use with Facebook Messenger. Chatfuel – www.chatfuel.com Any person without any knowledge of coding can create his/her own bot on Facebook Messenger using Chatfuel. It provides features like adding content cards and sharing it to your followers automatically, gathering information inside Messenger chats with forms and let users request info and interact with your bot with buttons. Since people are more comfortable with chatting than selecting options from a chatbot. It also provides Artificial Intelligence technology for scripting interactive conversations. And using AI to recognize user answers to provide the appropriate response. It is completely free for anyone to make a bot on its chatbot platform. Although after your bot reaches 100K conversations/month you will have to contact their team to subscribe as a premium customer. Many multinational companies like Adidas, MTV, British Airways, Volkswagen etc are using Chatfuel for their Facebook Messenger chatbots. Help with Lawyer Chatbots Contact us today for assistance with setting up a chatbot for your legal practice today.  

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